Community Portal Support

Portal Support

New Users: Getting Started

Setting up your community portal account is simple:

  1. Request a Registration Key from your Homeowners' Association or property manager.
  2. Visit the sign-up page and select "Create New Account".
  3. Enter your personal information and the Registration Key when prompted.
  4. Create a password that includes letters, numbers, and special characters.

Don't have a Registration Key? Select "I Do Not Have a Valid Key" during signup, and our team will verify your ownership status within 2 business days.

Create New Account

Reset Your Password

If you've forgotten your password, you can easily reset it:

  1. Go to the login page and click "Forgot Password".
  2. Enter your email address associated with your account.
  3. Check your email for password reset instructions.
  4. Create a new password following the on-screen instructions.
Reset Password

Payment Support

Manage your payments quickly and securely:

  1. Make a one-time payment by logging in and selecting "Make a Payment" from your dashboard.
  2. Set up automatic payments by selecting "Manage AutoPay" and following the prompts.
  3. Update payment methods under the "Payment Methods" section of your account.
  4. View payment history to track previous transactions and payment status.

Need payment assistance?
Monday-Friday, 8am-5pm EST
Email: payment-support@vantaca.com
Phone: (855) 266-1655

Vantaca Pay Support